Variscite offers technical support to all customers after purchasing a product evaluation kit. Support requests can fall under one of the following categories.
By purchasing the DVK every Variscite customer is entitled to support on matters such as: Basic kit operation, OS images installation, kernel compilation and hardware support during the customer's product design. Extended free support will be provided to customers at Variscite's discretion.
General inquiries that are not specific to Variscite's implementation, such as Kernel / u-boot configuration and compilation, explanation on manipulation of GPIOs and pin muxing, etc., require the order of an hour support pool.
All Variscite production is performed at fully ISO 13485 compliant facilities, satisfying international customer and regulatory requirements for a broad range of industries including medical devices and related services.