Variscite Support Center

Developers Center

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Customer Portal

Registered customers can open a support ticket here

Product Longevity

We design our products to last

Product Compliance Policy

Always to the highest standard

Got a Question?

Does Variscite provide free hardware and software design support?

Variscite provides customers with a complete hardware and software reference platform for its System-on-Module solutions. The related reference carrier board design files can be freely used by the customer to develop their own carrier board. Software drivers and BSPs of the evaluation kits are also provided free of charge. Details are available at Variscite Wiki.

Can Variscite provide hardware and software design services for customer specific end product requirements?

When a particular hardware design is required for a customer’s custom carrier board or a specific driver development/integration for an end product, Variscite can provide paid support services, implemented by an expert team. For further details, please contact us at sales@variscite.com.

How can I get access to the carrier design files and software source codes?

Most documents pertaining to hardware can be found in the documentation section of each product page. This includes the complete SoM datasheet and its carrier board, 2D and 3D mechanical files, carrier’s schematics in PDF form, radiation tests and more. Information regarding software can be found at Variscite Wiki.

Carrier’s OrCAD schematics, layout files and software source codes are available on Variscite’s FTP. Ask for login details from your account manager. 

If I have a technical issue at the evaluation stage or while developing my end product around Variscite's SoM, how can I get technical support?

Most technical details concerning the evaluation or development around Variscite’s solutions can be found at Variscite Wiki.

For any further technical questions, a customer can submit a ticket at the customer portal which will be promptly supported by Variscite’s engineers.

What is the longevity commitment on Variscite products?

Variscite provides a very generous longevity commitment, declaring Variscite will continue producing its products as long as the critical components in the design are supplied by the relevant vendors. In addition, Variscite makes every effort to use leading chip vendors for its products to ensure at least 10 years longevity for products - based on the commitment provided by the chip vendors.Visit our product longevity page.